Frequently Asked Qustions
15 Day Free Trial:
Q. How does the 15-Day Free Trial work?
A. We will allow you 15 Days to experience and test the products. No credit card is neededto start the Free Trial. If you are not happy for any reason, we will simply remove the ProBot and HumanBot from your website.
Q. If I decide to keep any of your services, will I be required to sign a long-term contract?
A. No. Our service agreements are all month-month. You may terminate our agreement at any time with a 30-day notice.
ProBot & HumanBot:
Q. Why do you call ProBots and HumanBots smart? How are they different from regular Chatbots?
A. eCyber Bots are with Artificial Intelligence (AI). They learn from the information included in your website, from the information that you give us, and from continued conversations with website visitors.
Q. How are you able to install ProBot and HumanBot on my website?
A. We place a simple code on the website. After it is installed, we can remotely train and update the Bots. If you have a website builder, we can give them the code, and they can install it.
Q. How long does it take to produce and install ProBot and HumanBot on my website?
A. eCyber AI Bots are custom-made and programmed, so it depends on how complicated your website is. It also depends on how smart you want your Bots to be.
Q. Why do you charge a monthly fee for Bots?
A. We host, maintain, and continually update our Bots to ensure they are available 27/7.
Q. How can a website ProBot and HumanBot improve customer engagement and satisfaction for my business?
A. Our Bots can improve customer engagement and satisfaction by providing instant and personalized responses to customer queries, guiding them through the purchasing process, and offering 24/7 support.
Q. What are the key benefits of using your ProBots and HumanBot for lead generation and conversion?
A. Key benefits of using Bots for lead generation and conversion include capturing and qualifying leads, providing product recommendations, and nurturing leads through targeted messaging, ultimately increasing conversion rates.
Q. How can Bots help streamline customer support and reduce response times?
A. Our Bots can streamline customer support by handling basic inquiries, directing customers to relevant resources, and escalating complex issues to human agents, resulting in reduced response times and improved efficiency.
Q. What are some examples of tasks that your Bots can automate, saving time and resources for my business?
A. Examples of tasks that our Bots can automate include answering frequently asked questions, processing orders, booking appointments, and providing real-time support, saving time and resources for businesses.
Q. How does Your Bots gather and analyze customer data, and how can this information be used to improve business strategies and decision-making?
A. Our Bots gathers and analyzes customer data through interactions, surveys, and tracking behavior, enabling businesses to understand customer preferences, identify trends, and make data-driven decisions to improve business strategies and customer experiences.